History: The Origin of the Consumer [Rifkin 1995] The term "consumption" has both English and French roots. In its original form, to consume meant to destroy, to pillage, to subdue, to exhaust. It is a word steeped in violence and until the present century had only negative connotations. As late as the 1920s the word was still being used to refer to the most deadly disease of the day- tuberculosis. Today the average American is consuming twice as much as he or she did at the end of World War II.[Schor 1991] The metamorphosis of consumption from vice to virtue is one of the most important yet least examined phenomena of the twentieth century. Even earlier, the Greeks who for centuries served as a model for the western world, had no word for work. To quote Aristotle: "we are unleisurely in order to have leisure." Unleisurely is the word the Greeks used for both extrordinary and ordinary work. The Greeks only has the negative form of the word, a-scolia. In his Politics he talks of leisure as the focus of human activity, in a mater of fact way. [Pieper 65] The mass-consumption phenomenon did not occur spontaneously, nor was it the inevitable by-product of an insatiable human nature. Quite the contrary. Economists at the turn of the century noted that most working people were content to earn just enough income to provide for their basic needs and a few luxuries, after which they preferred increased leisure time over additional work hours and extra income. According to economists of the day like Stanley Trevor and John Bates Clark, as people's income and affluence increase, a diminishing utility of returns sets in, making each increment in wealth less desirable. The fact that people preferred to trade additional hours of work for additional hours of leisure time became a critical concern and a bane to businessmen whose inventories of goods were quickly piling up. With an increasing number of workers being displaced by new laborsaving technologies and with production soaring, the business community desperately searched for new ways to reorient the psychology of existing wage earners, to draw then into what Edward Cowdrick, an industrial relations consultant of the time, called "the new economic gospel of consumption."[Cowdrick 1927] Converting Americans from a psychology of thrift into one of spendthrift proved a daunting task. The Protestant work ethic, which had so dominated the American frontier ethos, was deeply ingrained. Parsimony and savings were cornerstones of the American way of life, part of the early Yankee tradition that had served as a guidepost for generations of Americans as well as an anchor for newly arrived immigrants determined to make a better life for their children's generation. For most Americans, the virtue of self-sacrifice continued to hold sway over the lure of immediate gratification in the marketplace. The American business community set out to radically change the psychology that had built the nation--to turn American workers from investors in the future to spenders in the present. Early on, business leaders realized that in order to make people "want" things they had never previously desired, they had to create "the dissatisfied consumer." Charles Kettering of General Motors was among the first to preach the new gospel of consumption. GM had already begun to introduce annual model changes in its automobiles and launched a vigorous advertising campaign designed to make consumers discontent with the car they already owned. "The key to economic prosperity," said Kettering, " is the organized creation of dissatisfaction." The economist John Kenneth Galbraith put it more to "create the wants it seeks to satisfy."[Kettering 1984]